You authorize GigaParts to charge your credit card for the current sale price of the items being shipped to you. The credit card with which you originally made the purchase will be used unless you specifically request otherwise. Please do not send any credit card numbers through email.
To qualify for a refund for the defective item you are returning, we must receive the defective item within 10 days.
You understand and agree that GigaParts is authorizing this Advance Replacement based on information that you have provided and a mutual understanding that:
- you received merchandise that was either damaged in transit or is suffering from a manufacturing defect (as defined by the manufacturer),
- design flaws, suitability for your purposes, or other product dissatisfaction is not considered a manufacturing defect,
- the product’s retail box, its packaging materials (bags, etc.), and its accessories (cables, manuals, warranty cards) are all intact and in new condition,
- the product has not been modified or damaged in any way,
You understand that if any of the information above is false, we may refuse to accept the return or we may only accept the return with a restocking fee starting at 15%.
If your item is being returned for a manufacturing defect, we can only accept the return if we can reproduce your problem. Intermittent problems that you cannot demonstrate or that we cannot reproduce do not qualify for DOA replacement.
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