Online Order-taking Process
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PLEASE NOTE that your order may be subject to additional verification of address or product availability. If more information is needed, you will be contacted by a customer service representative shortly. You will receive a second email as soon as your order has been verified and processed. To expedite the processing of your order, please be available at the phone number or email address you provided so that we are able to contact you. If our verification department is unable to reach you, your order may be considerably delayed. All of our online orders are handled by real people, knowledgeable in the products we are selling and with true concern for customer satisfaction. Before we charge your credit card we will manually review your order and make sure that the information you have provided is complete. If it is not, we will contact you by telephone or e-mail. We want you to get the product that you are buying and we want you to be satisfied in your experience with us. If your order qualifies for special promotions such as free freight, a salesperson will make sure that you receive the promotion.If you have ordered items that we do not have in stock you will not be charged for those items until we ship them. As a GigaParts customer you have full access to our friendly staff. We offer personal service and strive for complete customer satisfaction. If you have a problem with any part of a transaction or have any questions, concerns, or comments please feel free to contact us. |