October 17, 2023
GigaParts to open 55,000 square foot Technology Superstore in Huntsville, Alabama

(Huntsville, Alabama – October 17, 2023) With over 55,000 square feet, the new GigaParts store in Huntsville, Alabama will be one of the largest technology stores in the southeast. The site for this new store is located just 4 miles from the US Space and Rocket Center, at the entrance to the second largest research park in the US, and adjacent to Huntsville’s new MidCity shopping and entertainment district.

Renovations on the former Burlington Coat Factory building began earlier this year and the new GigaParts should be ready to open in the first quarter of 2024, at which time the existing store at Paramount Drive will close. GigaParts has served Huntsville for over 25 years, selling and servicing computers, networking equipment and ham radio gear. This new, larger location allows GigaParts to expand into new product categories including photography, astronomy, general aviation, and makers components.

What distinguishes this new store from other big box stores is how it will serve as a hub for communities. A large classroom is the center for numerous learning opportunities and provides meeting space for clubs. A snack bar inside the store will provide a place to enjoy a casual game of chess or to just hang out while your computer is being worked on. GigaParts will be partnering with local product experts that will share their expertise with visitors wishing to explore some of the hobbies represented in the store.

According to Scott Wilhelm, Chief Operating Officer, “Increasing the scale of our retail operations allowed us to create a business model that we can duplicate in cities across the country. This store in Huntsville serves as a prototype to establish scalable systems and prove the business model ahead of opening two more stores in just a couple of years, and then really accelerating our growth after that.”

When asked about how GigaParts selected these new product categories, Daniel Imsand, Director of Product Management said, “Over the years, we’ve noticed so many of our customers share similar interests outside of computers and ham radio. We find that a lot of our core customers are also pilots, photographers, amateur astronomers, or makers. A common thread is that our customers are, what we started calling, ‘Thinkers.’ They enjoy learning and discovering; most of them love puzzles and problem solving. The products we’re adding in this new store provide more for our customers to explore.  And, by fostering communities around these products, the barrier to entry to some highly technical hobbies becomes much lower.”

“In a time where traditional big box stores are falling or failing,” GigaParts CEO, Robby Sperr, said, “we are creating a more engaging experience where qualified customers are elevated and become the most important part of the experience for their fellow customers. This symbiotic partnership leverages the power of influencers in our marketing but also amplifies the voices of customer demands within our organization, ensuring our products and services are more relevant.”

Patrick Bramlett, Vice President and co-founder, remarked, “There have been many changes in the technology sector since we opened in 1998. Adapting to those changes in the marketplace and supplying our customers with products and services to help them succeed has been our mission.  We look forward to continuing to serve with this larger facility and we expect this new format will help bring Thinkers together.”

The new GigaParts goes beyond technology for consumers. John Colbey, Sales Manager: “Selling IT products and services to businesses has always been a significant part of our business. This new store will showcase many of those services like VOIP phones, firewalls, managed services, and enterprise email solutions. We already remotely service businesses outside of our region and adding more stores in the coming years will improve our reach even more.”

About GigaParts
Founded in 1998, GigaParts has a diverse mix of products, services and customers with stores in both Huntsville, Alabama and Las Vegas, Nevada, and a distribution center in Madison, Alabama. GigaParts services retail customers, small and medium businesses, as well as government agencies through a GSA contract. With almost 50 employees at the time of this press release, the new store will create up to 40 new jobs for direct hires and contract employees.

For more information:

https://www.gigaparts.com/huntsville

news@gigaparts.com 

February 10, 2023
FlexRadio Systems Appoints GigaParts, Inc. as North American Distributor of Genius Line Products

Austin, Texas—February 10, 2023: FlexRadio Systems, a global leader in software defined radio and HF communications, announced today that they have extended their distribution channel for Genius line products through a new agreement with GigaParts, Inc. for the North American market.

Since its founding in 1998, GigaParts has catered to the tech community by offering a wealth ofproducts to equip anyone who considers themselves to be a “learner” of all things tech.

Effective immediately, the agreement provides GigaParts with the rights to resell FlexRadio’s Power Genius XLTM, Tuner Genius XLTM and associated accessories. The Genius Series will make its GigaParts debut at Orlando Hamcation on February 10th, where it will be available for immediate purchase.

“GigaParts’ customer reach will allow FlexRadio to strengthen its presence in the high power,amateur amplifier market”, stated Lori Hicks, VP of Sales and Marketing for FlexRadio. “Their history in the electronics and computer industries makes them an ideal partner for selling our network-based solution offerings and we look forward to growing our business together.”

For further details on the Genius product portfolio, please visit www.flexradio.com.

About GigaParts

GigaParts is a technology superstore focused on electronic hobbies such as amateur radio, 3D printing, simulation, PC gaming, and serving the maker community. GigaParts also supports B2B and government markets in need of technical product and service solutions. GigaParts is headquartered in Huntsville, Alabama. For more information on GigaParts, visit https://www.gigaparts.com/

About FlexRadio Systems

FlexRadio Systems is a leader in technologically advanced software defined radio systems for the consumer, commercial and government markets. Founded in 2003, FlexRadio has customers in more than 30 countries with a wide range of products spanning consumer HF radio systems, government geolocation sensors and signals intelligence platforms. FlexRadio Systems is headquartered in Austin, Texas. For more information, please visit www.flexradio.com

 

JANUARY 6, 2017
GigaParts Opens Las Vegas Location with Former AES Employees

After Amateur Electronic Supply went out of business in July, GigaParts began hiring the AES staff in Las Vegas and working on moving the operation to a new location less than 5 minutes from the famous Las Vegas Strip and just 3 miles from the former AES building. Although the retail showroom won't be ready for visitors for another few months, starting today, the Las Vegas store becomes the primary distribution center for GigaParts shipments to the western half of the US. That means fast, affordable shipping to the huge population of hams in California and other western states, without sales tax!

Former AES customers will see some familiar faces at GigaParts Las Vegas, including AES’s former shipping manager, Terry Spaulding, and store manager, Julio Suarez. "I'm excited to be back and I'm looking forward to helping all of my old friends again," said Julio. "AES was iconic in ham radio and it was sad to see it die off, but we have an opportunity with GigaParts to do things better than we ever could before," he continued.

In addition to the new and improved facility, another improvement over the AES business model will be a single toll free number for customers wishing to place orders by telephone: (866) 535-4442. Sue Stephens, Customer Service Manager for GigaParts: "Technology has come a long way in the 70 years since AES first opened. Our state-of-the-art call center in Huntsville handles calls and online chats from all over the world with an average hold time of less than 45 seconds. The guys in Las Vegas are going to be a huge asset to us by helping with employee training, adding new product lines and even backing up our reps on the phones during peak call times."

Jeff Sinclair, the e-Commerce Division Manager at GigaParts, states, "This is a significant move forward for GigaParts as we continue to expand our distribution capabilities in North America. The new facility in Las Vegas doesn't just mean faster shipping to our west coast customers, but the employees there add decades of experience in customer service and ham radio product knowledge."

Initially, the Las Vegas store will carry the complete lines of amateur radio and maker equipment with more product lines being added later. Understanding that hams come to Las Vegas from all over the country and all over the world, GigaParts plans on making the retail showroom more of an interactive showcase of the latest equipment rather than a self-service shopping experience common amongst other amateur radio outlets.

Today, GigaParts Las Vegas is stocked with ham radio gear and is ready to fill your order!