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For information
on our Warranty and Return Policy,
please view it here.
For information
on our Privacy Policy, please view
it here.
FREE SHIPPING --
NO SHIPPING, HANDLING, or PACKAGING FEES will
be charged on shipments consisting of at least $200 in new radio gear,
that are shipping to physical addresses located in any of the contiguous 48
states and can be automatically verified with your bank through the
AVS (Address Verification System) Program. Free shipping
is usually shipped by UPS Ground, but we reserve the right to
ship by any carrier and any method while using UPS Ground as
a price basis for credit. If your order is shipped in multiple
shipments due to backorders, the first shipment is free and
subsequent shipments will be charged S&H unless the total
value of the subsequent shipment is $200 or more. Upgraded freight
charges do not qualify for free freight credit. All
orders are shipped FOB our dock and all claims for lost or damaged
shipments are subject to the carrier's rules for claim processing.
The claims process can take 1 - 6 months depending on the carrier.
Free freight includes freight and insurance, but does not include
dimensional weight charges or optional services such as Signature
Required ($2.75). On high value packages, we suggest Adult Signature
Required ($2.75). Some large packages are excluded from free
shipping, as noted in their description.
Click
here for information on our Online
Order-taking Process and our commitment to customer service
8% Sales
tax is collected on orders shipping within Alabama.
Shipping charges for orders that do not qualify for free freight
start at $7.00. If you prefer FedEx over UPS, an additional
charge from FedEx of $14 will apply for the unscheduled pickup.
Shipments specifically requested to be sent FedEx Ground
may take an extra 1-2 days depending on when FedEx Ground
picks up the package. All orders are shipped FOB Our Dock and
all claims for lost or damaged shipments are subject to the
carrier's rules for claim processing. The claims process can
take 1 - 6 months depending on the carrier. Claims for misshipped
items must be made within 14 days of your receipt of the package.
Place your order by 1:00pm Central and orders for in-stock items
will go out the same day if shipped by UPS to a destination
within the contiguous US. Orders placed on weekends or UPS holidays will ship next business day. For orders shipped by the US Postal
Service, please allow an additional 1-3 days and additional
handling charges above the actual postage cost will apply..
International orders being
shipped outside the US or Canada may be prepaid by bank wire
transfer, Western Union, or Credit Card (pending third-party approval).
For a shipping quote, please submit your order online
and select your payment method. We will email you a shipping quote prior
to processing payment. For detailed information on International
order processing, please visit our International
Orders Information page.
All online orders are subject to management approval. Volume
orders may not qualify for special promotions, and could require
prepayment by postal money order or bank wire transfer.
To prevent fraudulent credit card transactions, we participate
in the AVS (Address Verification System) Program with Visa,
M/C, Discover, and American Express. We will only ship to an
address that you have listed with your credit card company as
an Authorized Shipping Address. By default, this is your billing
address for your credit card statement. Please call the toll
free number on the back or your credit card and ask them to
add any alternate shipping addresses you might want to use in
the future.
To prevent shipping charge fraud, under no circumstance will
we ship merchandise on a UPS, FedEx, or DHL account other than
ours. We will not bill shipping charges to the recipient's account
or to a third party account.
For answers
to Frequently Asked Questions
regarding Coupons and Rebates, please click here.
To renew your amateur license (every 10 years) or to update
your name or address, download the FCC form 605 from the FCC's
Form
605 Web Page
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